You’ve just finished binge-watching your favorite show on Prime Video and it’s time to sign out. But how do you do it? Don’t worry, we’re here to help. In this article, we’ll show you how to sign out of Prime Video on all your devices. So whether you’re using a computer, a phone, or a tablet, we’ve got you covered.
Signing out of Prime Video is a quick and easy process. It takes just a few seconds and you can do it from any device. So if you’re sharing your Prime Video account with someone else, or you just want to make sure that no one else can access your account, signing out is the best way to protect your privacy.
Once you’ve signed out of Prime Video, you’ll need to sign back in the next time you want to watch something. But don’t worry, it’s just as easy to sign back in as it is to sign out. So go ahead and sign out of Prime Video today, and enjoy the peace of mind that comes with knowing that your account is secure.
Signing Out from a Specific Device
There are multiple ways to sign out of Prime Video, depending on the device you’re using. If you want to sign out from a specific device, follow these steps:
Web Browser
To sign out of Prime Video from a web browser, follow these steps:
| Step | Instructions |
|---|---|
| 1 | Visit the Prime Video website and hover over your profile picture in the top-right corner. |
| 2 | Click on “Settings.” |
| 3 | Scroll down to the “Account & Privacy” section and click on “Sign Out.” |
Smart TV or Streaming Device
To sign out of Prime Video from a smart TV or streaming device, follow these steps:
| Step | Instructions |
|---|---|
| 1 | Launch the Prime Video app and navigate to the “Settings” or “Account” menu. |
| 2 | Select “Sign Out” or “Deregister Device.” |
| 3 | Confirm your selection and you will be signed out of Prime Video on that device. |
Mobile Device
To sign out of Prime Video from a mobile device, follow these steps:
| Step | Instructions |
|---|---|
| 1 | Open the Prime Video app and tap on the menu icon in the top-left corner. |
| 2 | Select “Settings.” |
| 3 | Tap on “Sign Out” and confirm your selection. |
Using a Web Browser
To sign out of Prime Video using a web browser:
- Go to the Prime Video website.
- Click on the “Account & Settings” icon in the top right corner of the page.
- Select “Sign Out” from the drop-down menu.
Detailed Instructions:
- In your web browser, navigate to https://www.amazon.com/gp/video/settings.
- Sign in to your Amazon account if you haven’t already.
- Hover your mouse over your name in the top right corner and select “Account & Settings” from the menu that appears.
- Scroll down to the bottom of the “Account & Settings” page and click on the “Sign Out” button.
- Confirm that you want to sign out by clicking on the “Sign Out” button again.
You will now be signed out of Prime Video and returned to the Amazon home page.
Signing Out of All Devices
To sign out of all devices at once, you can follow these steps:
- Go to https://www.amazon.com/gp/video/settings/myapps in a web browser.
- Select “Your Devices”.
- Click “Deregister” next to each device you want to sign out of.
Table of Devices
| Device | Last Accessed |
|---|---|
| iPad | Yesterday |
| iPhone | 2 hours ago |
| Samsung TV | Last week |
Contacting Customer Support
If you are unable to sign out of Prime Video using the methods described above, you can contact Prime Video customer support for assistance. Here’s how:
- Visit the Prime Video website (https://www.primevideo.com/).
- Click on the “Help” button in the top right corner.
- Select “Contact Us” from the drop-down menu.
- Enter your name, email address, and contact information.
- In the “Describe your issue” field, explain that you are having trouble signing out of Prime Video and provide any relevant details.
- Select the “Email” or “Chat” option to contact customer support.
Additional Contact Options
In addition to the online contact form, you can also contact Prime Video customer support through the following channels:
| Channel | Contact Information |
|---|---|
| Phone | 1-888-418-4945 |
| Social Media |
|
When contacting customer support, be sure to provide as much information as possible about your issue, including the device you are using, the browser you are using, and any error messages you are receiving. This will help customer support to resolve your issue as quickly and efficiently as possible.
Clearing App Data and Cache
The final step in signing out of Prime Video is to clear the app’s data and cache. This removes any stored information, including login credentials and browsing history.
Follow these steps to clear app data and cache:
8. Clearing App Data and Cache on Android Devices
Step 1: Open the Settings app on your Android device.
Step 2: Navigate to the “Apps & notifications” section.
Step 3: Locate the Prime Video app in the list of installed apps.
Step 4: Tap on the “Storage & cache” option.
Step 5: Tap on the “Clear storage” button.
Step 6: Confirm your action by tapping on the “OK” button.
| Platform | Instructions |
|---|---|
| Android | Go to Settings > Apps & notifications > Prime Video > Storage & cache > Clear storage |
| iOS | Go to Settings > Prime Video > Offload App > Reinstall App |
Note: Clearing the app data and cache will remove all downloaded videos and offline content. You will need to redownload them if you want to watch them again
Updating the Prime Video App
To update the Prime Video app, follow these steps:
- Open the App Store (for iOS devices) or the Google Play Store (for Android devices) on your device.
- In the search bar, type “Prime Video” and tap “Search.”
- Locate the Prime Video app in the search results and tap on it.
- If an update is available, you will see an “Update” button. Tap on it to start the update process.
- Once the update is complete, tap on “Open” to launch the Prime Video app.
Note:
It is recommended to keep the Prime Video app updated to ensure you have access to the latest features and security patches.
Additional Tips:
- Enable automatic updates for the Prime Video app in your device’s settings to ensure it updates automatically whenever a new version is available.
- If you encounter any issues while updating the Prime Video app, try restarting your device or contacting Amazon Customer Service for assistance.
Reinstalling the Prime Video App
Reinstalling the Prime Video app can help resolve sign-out issues. Follow these steps:
1. Uninstall the Prime Video app from your device.
2. Restart your device.
3. Visit the app store on your device.
4. Search for “Prime Video” and reinstall the app.
5. Log in to your Amazon account and sign back in to Prime Video.
6. Ensure that “Remember me” is selected to avoid future sign-out issues.
7. If prompted, enter the verification code sent to your mobile device or email.
8. Verify that you are now successfully signed in to Prime Video.
9. Check if the automatic sign-out issue is resolved.
10. If you continue to experience sign-out issues, contact Amazon customer support for assistance.
How to Sign Out of Prime Video
Signing out of Prime Video is a simple process that can be done on any device. Here are the steps on how to sign out of Prime Video:
- Open the Prime Video app.
- Click on the “Settings” icon in the top right corner of the screen.
- Scroll down and select “Sign Out”.
- Confirm that you want to sign out.
You will now be signed out of Prime Video. If you want to sign back in, simply enter your Amazon account information.
People Also Ask
How do I sign out of Prime Video on my TV?
To sign out of Prime Video on your TV, follow these steps:
- Open the Prime Video app.
- Press the “Menu” button on your remote control.
- Select “Settings”.
- Select “Sign Out”.
- Confirm that you want to sign out.
How do I sign out of Prime Video on my phone or tablet?
To sign out of Prime Video on your phone or tablet, follow these steps:
- Open the Prime Video app.
- Tap on the “Menu” icon in the top left corner of the screen.
- Scroll down and select “Settings”.
- Select “Sign Out”.
- Confirm that you want to sign out.
